Employee feedback is a critical aspect to the success of any ABA program. However, this was never an area that any of us were trained in at school. Knowing that feedback is important and delivering it effectively are two different things.

Check out the asynchronous webinar on this topic for further information.

Here are the templates for staff training/coaching/performance management that we use. We typically have staff video themselves with a student for 5-10 minutes. Then we observe the video with the staff member (and sometimes the rest of the team as well) while reviewing the performance management form. After we’ve watched the video, then we review the instructor feedback form and graph the outcome.

Instructor Task Knowledge Assessment Instructions

Note: To pass the check out, the Instructor must answer all of the questions thoroughly and accurately within 6 minutes.

Do this assessment once per week with each Instructor (even when they are new).

This is not meant to be a negative evaluation – this should be thought of as positive training and feedback.

Pick one chart/graph at random.

The Therapist has 6 minutes to complete the activity.

Refer to 2 items while you are doing the evaluation – the Task Knowledge Assessment and the particular chart/graph that you are talking about.

The Instructor should thoroughly answer all 22 questions to the best of their ability.

After the 6 minutes, go over it with the staff member and model the correct responses.

If the staff member gets below a certain criterion (i.e., 18/22 in 6 minutes), do the exact same chart/graph the next week, and the next week, etc. until that person passes. Then move on to another chart/graph.

Chart progress on a celeration chart or frequency graph.

Goal: Application of the skill across student tasks and charts/graphs.